INFOR CUSTOMER EXPERIENCE (CX) SUITE
15:00 - 15:30
Dann is a technology professional with over 20 years of executive level experience in strategy, vendor alliances, sales, marketing, business development and product management. Broad experience in services, outsourcing and product/solution development combined with a comprehensive understanding of the customer experience industry as a whole.
• Fellow, Healthcare Information Management & Systems Society (HIMSS) National Organization
• Board Member, Past President, Michigan Chapter of HIMSS
• Executive Board Member, Midwest Technology Leaders
• Advisory Board Member, We Build Character - CIO/CFO Executive Mentoring Programs
• Past Advisory Board Member, Macomb Community College Healthcare IT ONC Grant Program
• Member, Michigan Society for Healthcare Planning and Marketing
Served proudly in the United States Navy in the Persian Gulf for Operation Desert Storm.
Dann has global, cross-industry, Strategy and Product Management responsibilities for the Infor Customer Experience (CX) Suite of solutions. The Infor CX Suite includes Customer Relationship Management (CRM), Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), Marketing Resource Management (MRM), Marketing Automation with Omni-Channel Campaign Management (OCM), Marketing Automation from Marketo, Interaction Advisor (IA), Sales Intelligence for CRM, and the Rhythm Commerce and Civics Platforms.
Dann Lemerand at NSWE
Identifying the tools you need to execute on your Growth & Development Strategy.
In today’s world, customers have more distractions and ways to research and buy than ever before. If you want to attract and retain them, you need to create a satisfying, consistent customer experience across all your channels. The Infor Customer Experience Suite helps integrate customer data across the enterprise, accelerate customer engagement, and drive profitability.
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